
Accessible Banking
Website
Role: UX & Web Designer | Accessibility & Interaction Design
During the Google UX Design Course I designed and launched a fully functional accessible banking website focused on clarity, trust, and inclusion. I built a responsive experience for users of all ages, abilities, and levels of digital literacy, prioritizing WCAG 2.1 AA compliance, intuitive task flows, and performance on mobile.
An accessible, responsive banking website designed for clarity, trust, and speed.


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Results Overview
The redesigned Unity Trust Bank website achieved measurable improvements in accessibility, performance, and usability. By implementing WCAG 2.1 AA standards, users of all abilities can now navigate the platform with ease. Optimized code and responsive layouts reduced mobile load times to under two seconds, improving retention for on-the-go users. Through iterative testing and feedback, task success rates increased significantly, confirming that the new experience is both inclusive and efficient for all visitors.


This image showcases the user research process behind the Unity Trust Bank redesign. Through interviews and task walkthroughs with users of varying ages and digital literacy, key insights shaped the site’s structure and flow. Personas, sitemaps, and journey mapping guided the development of a simplified navigation system, making online banking intuitive, efficient, and inclusive for all users.

This design system was developed to ensure consistency, scalability, and accessibility across all digital touchpoints. The system includes responsive typography with a minimum 16px base and clear visual hierarchy, color tokens meeting WCAG 2.1 AA contrast standards, and component variations for different interaction states. Each element, from buttons and form fields to cards and navigation was built with inclusivity in mind.

This image highlights the refined interface design for the Unity Trust Bank website. Each prototype was built with clear visual hierarchy, accessible contrast, and responsive layouts to ensure seamless use across all devices. Interactive elements such as navigation menus, login modals, and form fields were tested for usability, creating a cohesive and inclusive digital banking experience.

This image showcases the user research process behind the Unity Trust Bank redesign. Through interviews and task walkthroughs with users of varying ages and digital literacy, key insights shaped the site’s structure and flow. Personas, sitemaps, and journey mapping guided the development of a simplified navigation system, making online banking intuitive, efficient, and inclusive for all users.
